SHIPPING POLICY

SHIPPING POLICY

Please allow 1 to 2 days to process your order after it is placed.Unverified orders will be cancelled and fully refunded back to the card holder. USPS is our shipping carrier and orders are shipped via USPS FIRST CLASS. Please allow 3 to 5 business days (excluding holidays and Sundays) for your package to arrive. Any order placed on Sunday will be shipped out the next day. We are not responsible for delivery delays due to weather, mishandling by carrier, or undeliverable addresses. Due to COVID- 19 please be aware that shipping delays may occur. In the case you enter the wrong address, you are responsible for re-shipment fee. We currently DO NOT provide international shipping.. coming soon.

University at Buffalo shoppers: If you DO NOT want to pay for shipping, select PICKUP at checkout and an address will be sent to your email after your order has been processed. 

RETURN & EXCHANGE POLICY

Due to sanitary purposes there are no returns or exchanges. All sales are final. In the unlikely event you receive a damaged item or the wrong item, please email customer service at info@prinsescosmetics.com within 24 hours with proof. Any questions or inquiries, also feel free to contact us at info@prinsescosmetics.com

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© 2020 by Prinses Cosmetics.

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